Close

Categories

Site Information

Returns Policy

Categories

You may return new, unopened items within 30 days of delivery for a full refund or exchange (excludes Nostalgia Series Wheels). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
If a defect in workmanship or materials is found by our factory inspection, our sole obligation shall be to repair or replace any RC Components products returned under the terms of the implied warranty. Proof of purchase, MUST be presented to the service outlet from which you originally purchased the product, or any participating dealer, when making a claim for replacement. The original product must also be returned and exchanged for a new product of the same part number.

No other warranty, expressed or implied (including merchantability), applies nor is any person or the manufacturer authorized to assume any other warranty. The manufacturer does not assume any responsibility for any consequential damages occurred by the exhaust product, or inconvenience or interruption in any operation. Cost of labor and any additional parts required to complete installation of a replacement product are not covered by this warranty.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. If you believe you have a defective part contact RC Components Customer Service Department for a Return Authorization Number at (800) 360-0915.

RETURN OF PRODUCTS: To submit a Warranty claim, the consumer must first contact the service outlet from which the product was originally purchased. If purchased direct from RC Components please contact customer support at (800) 360-0915 to receive a return authorization number ("RA #"). Any defective product must thereafter, in a reasonably prompt manner, be returned directly to RC Components together with: the original dated sales receipt (or equivalent reasonably acceptable to RC Components management); the RA # clearly written on the outside of the package; and mailing and/or freight charges prepaid to our facility. Please note RC Components accepts no responsibility for Products damaged in transit, so please pack carefully.

Returned products shall be sent to the following address:
RC Components
Attn: Warranty Department
373 Mitch McConnell Way, Bowling Green, KY 42101